UC&C and UCaaS

UC&C stands for unified communications and collaboration, while UCaaS stands for unified communication as a service. Both refer to technology frameworks that integrate communication and collaboration tools into one platform. The goal is to streamline and improve communication throughout organizations.

The key components include unified messaging, voice and telephony services, video conferencing options, presence technology, collaboration tools, web conferencing, and mobile support.

Organizations typically adopt UC&C solutions to modernize their communications, especially for dispersed and remote workforces.