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Monitoring SharePoint is Required

SharePoint is huge. While it has its moments of frustration, most every business depends on SharePoint in one form – SharePoint Online, SharePoint 2013, SharePoint 2016 – or another. SharePoint has a limitless number of use cases for businesses of all sizes.  Most organizations depend on the content and sharing within SharePoint to function. When this is the case, SharePoint must be monitored because when SharePoint is slow, not responding, or in-accessible your end-users won’t be able to get their work done.

In the February 2016 Gartner report “Four Steps to Remedy SharePoint Online Performance for a Global Company“, research director Kyle Davis advises deploying a solution to monitor SharePoint Online.

 

How Popular is SharePoint?

  • More than 80% of all Fortune 500 companies use SharePoint in some capacity.
  • In 2015, SharePoint usage grew an average of 20,000 new users every day.
  • SharePoint was worth about $1.9 billion in 2009. It’s value in 2015? $6.44 billion.

 

CloudReady SharePoint Monitoring

CloudReady’s SharePoint and OneDrive Sensors provide complete coverage for monitoring SharePoint, SharePoint Online and OneDrive for Office 365. Monitor SharePoint end-to-end including critical interactions with Single Sign-On (SSO) like Azure AD, Active Directory Federation Services (ADFS) and cloud-based SSO vendors like Okta, OneLogin, Ping and more.

Monitoring of SharePoint with CloudReady enables:

  • Proactive monitoring as opposed to passive monitoring. Passive monitoring or Real User Monitoring (RUM) doesn’t inform you of an issue until a user experiences the problem first. Slow SharePoint pages, outages and overloaded web servers can go undetected without Active Monitoring like CloudReady which tells you about a problem BEFORE your end-users complain.
  • Cross-server diagnostics are critical with SharePoint Monitoring.  Instrumenting and correlating metrics that span multiple servers, domains and DMZ’s is extremely difficult. It makes detecting a slow server, route or CDN nearly impossible. CloudReady sensors capture the end-to-end experience of a synthetic user interacting with multiple servers across these boundaries.
  • Simple Setup & Maintenance – No scripting required, Exoprise maintains the actions that operate against SharePoint pages, securely and in a universal manner for consistency and crowd-sourcing.
  • Crowd-Sourced Benchmarking – Only Exoprise CloudReady enables you to benchmark your installation against other customers (anonymously and in aggregate).

 

SharePoint Logon Metrics, Federated or Managed, Proxy Timings

With SharePoint, often used for corporate intranets and mission-critical team collaboration, access and control is protected by cloud-based or on-premises Single Sign-On (SSO). Measuring and monitoring performance is critical to access control for SharePoint.

  • Login Time – For all SharePoint sensors, Logon Time is captured as part of the overall login procedure.
  • Initial Page Time –  This value represents the initial page loading time including all redirects through front-end authorization.
  • Proxy Connect Time –  CloudReady Sensors installed behind proxy servers, either on-premise proxy servers or cloud-based like ZScaler, measure the proxy connection time for advanced warnings about potential outages and slow downs.
  • Managed Logon Time –  Managed logon performance versus Federated logon performance depending on sensor account configuration. Your Single Sign-On infrastructure is continuously monitored for uptime and performance.
  • Federated Logon Time –  Federated logon performance is often difficult to measure because of the many redirections and cross-server telemetry. CloudReady helps you determine the bottlenecks of your SSO clusters and providers.

SharePoint Online Health Scores, IIS Latency and Request Timing

As part of each synthetic SharePoint or OneDrive sensor run, SharePoint and IIS specific counters are captured, recorded and aggregated. Benchmark and compare your SharePoint performance, outages and errors against global and regional CloudReady crowd data. This assists in proactive outage detection and capacity planning.

  • SharePoint Request Duration – An average for all of the SharePoint requests during the sensor run as reported by the Internet Information Services (IIS) web server.
  • SharePoint IIS Latency–  An average for all of the latency measurements between the IIS server and the SharePoint server for all of the requests for this Sensor Run. This value can indicate an under-performing SharePoint Online installation.
  • SharePoint Health Scores–  The health score reveals the health of the underlying SharePoint servers. 0 is healthy and 10 is unhealthy. The score is calculated using many parameters such as memory usage, concurrent requests and processor utilization.

SharePoint Upload, Search and Download Collection Metrics

CloudReady SharePoint Sensor emulate users uploading and downloading files for network and server performance testing. Collections and document library can be specified in addition to testing SharePoint search performance.

  • Upload Time – This value is the duration, in milliseconds, of how long it takes to upload a 420k (average size of an office document) file to the SharePoint collection.
  • Upload Search Time – Time spent finding the uploaded file in the library and measuring SharePoint index and search performance
  • Download Time – How long it takes to download the uploaded file from SharePoint measuring latency, bandwidth and access times.

SharePoint Page Performance & Loading Statistics

Page performance for the SharePoint pages are captured with each run which assists in measuring WebPart, DOM, page part, and Javascript  performance from an end-users perspective. Tracked and correlated over time, these metrics can pinpoint slow dependent servers and additions that slow down SharePoint delivery.

  • DOM Loading Time – The time between the initial request and the point when the response has been parsed and the DOM/page is loaded.
  • Initial Page Layout Time – The time between the initial request and the point when the response has been parsed and displayed, but before any DOM manipulations. Typically, pages that have dynamic content will require further page manipulation before the page is fully responsive and ready to be interacted with.

SharePoint Network Visibility

Each connection to SharePoint and the underlying IIS  servers is recorded for low-level timings such as Connect, SSL Negotiate and Time-to-First-Byte. Captured metrics aide in troubleshooting poor SharePoint network performance, proxy servers and connectivity problems.  The metrics are aggregated over 90 days for long-term network trends.

  • Connect Time – Time it takes to connect to the server for retrieving content and uploading files
  • SSL Negotiate – Time it takes to handshake and perform the Secure Sockets Layer negotiation for the connection. This is the most network intensive of a connection to the SharePoint servers and will be affected by a slower (higher latency) network.
  • Time to First Byte (TTFB) – TTFB is a critical measure of how overloaded IIS and SharePoint servers may be in processing and serving up content from Office 365.
  • DNS Lookup – Host name resolution is measured for each part of the SharePoint page that is built up off of content from different servers and CDN networks.

Proactive Notifications

Proactive notifications about SharePoint outages and performance problems before the users notice

Easy, Secure Deployment

Easily and securely deployed in any environment with end-to-end, PKI and HMAC-based encryption at multiple levels

Crowd-sourced Analytics

Know whether the problem is yours, your ISP’s, the Internets or everyone’s. We call it Crowd-Powered. Come join us!

Weekly Office 365 Health Report

Weekly Office 365 Health Report

Subscribe to our weekly Cloud Health Report to see how Office 365 performed last week. Measured from 1000’s of locations throughout the world – its legit.

Download The Datasheet

Download the Datasheet

Download the CloudReady SharePoint Monitoring Datasheet for more information. Share it with your fellow engineers.
 

Installation & Setup Is a Breeze

Step-by-step Setup Wizard Ensures Successful Deployment

Deploys In Minutes

Each CloudReady sensor has it own set of requirements, specifications and configuration. Using the Exoprise Management Client, customers configure and validate before deployment to a single or multiple sites at once. Our guided setup wizards guarantee an easy an successful deployment.

  1. Download the CloudReady Management Client
  2. Deploy a Private Site
  3. Check pre-requsites
  4. Configure the SharePoint sensor credentials, landing page and libraries to access
  5. Deploy to Private or Public CloudReady Sites
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