Network engineers can continuously test, monitor, and benchmark their business VPN solutions within minutes.
VPN Configuration Complexity Causes VPN Performance Issues
Split tunneling and VPN route manipulation is the source of mistakes, slow performance, and employee frustration. When routing is configured to shape or steer, packets from network sensitive applications like UCaaS can be misdirected through or around the VPN.
Organizations sometimes fail to correctly configure split tunneling and VPN routing. This can lead to poor performance or slow application access. For example, configuring Teams traffic to pass through the VPN instead of routing directly to Microsoft relay servers leads to poor Teams audio, video, or app sharing quality.
Whether an organization uses remote access or site-to-site VPNs, intranet-based or extranet-based VPNs — even personal VPNs — Exoprise proactively tests and monitors the performance and reliability. With the combination of Service Watch RUM and CloudReady synthetics, Exoprise delivers a holistic view of VPNs and routing.
Service Watch — Real-User Monitoring for VPNs
Service Watch Desktop provides detailed telemetry into how applications are accessing the network internally, externally, and across the Internet. It collects metrics critical to diagnosing VPN issues:
Whether employees are working in the office, hybrid, or remote, Service Watch provides detailed diagnostics into the network path performance of VPN clients.
VPN Client Utilization
Capture and continuously record the overhead and resource utilization of VPN clients (CPU, Memory, paging, handles, buffers, etc.)
VPN Latency, packet loss, jitter
Service Watch can monitor VPN latency, jitter, packet loss and hop-by-hop path performance for any protocol and destination servers.
Secure Access Service Edge Monitoring
Secure Access Service Edge (SASE) has become an important initiative for enterprises along with Zero Trust Networks. SASE, Cloud Access Security Brokers (CASB) and cloud proxies combines wide-area networking (WAN) with network security to secure access to corporate and cloud assets.
SASE platforms require testing and impact the employee digital experience. Adding extra network layers, hops, authentication and security inspection will slow access for employees. Exoprise synthetics are designed to be able to proactively test and monitor SaaS applications wherever SASE access is implemented. The network telemetry collected for applications by Service Watch will also reflect the app performance impacts from SASE.