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CloudReady® Features & Benefits

End-to-end Cloud Monitoring with Exoprise
  • Born in the cloud
  • Robust, self-service easy deployment
  • Extreme security — built-in

 

Active Monitoring

Continuously monitor cloud services from your locations

End-user Perspective, End-to-end

Active or Synthetic Transaction Monitoring (STM) emulates real users accessing cloud and infrastructure services like Office 365.

  • Always-on, end-to-end user experience monitoring
  • No complex scripting required
  • Monitors app performance via Web UI, client and API transactions
  • Full network path performance information for correlation and outage detection
Active Monitoring
Passive Monitoring

Real-User Monitoring for SaaS

RUM for Apps You Don’t Own

Exoprise Service Watch is SaaS/Web monitoring from the end-user’s browser perspective. When access to the servers is impossible or limited, Service Watch securely captures end-user experience metrics (EUEM) a browser extension in real-time.

  • Passive, end-to-end user experience monitoring
  • Securely filter just the apps and servers you want to see
  • Correlate Real-User Monitoring (RUM) with Synthetic Transaction Monitoring (STM)
  • Ideal for Single-Page Apps, remote and branch office users
Real-User Monitoring for SaaS
Easy To Deploy

Be up and running in 5 minutes or less

Pick a Windows®, Any Windows

We made our solution easy to setup and maintain. CloudReady can be installed on any Windows OS alongside any workload.

  • Any physical or virtual machine, even mini-pcs
  • Minimal memory requirements. Read more about getting started.
  • Once deployed, sites are self-healing and self-updating
  • Integrates with any deployment solution
Exoprise Management Client+
Wizard driven sensor installations and setup
Cover Your SaaS!

Exoprise has you covered

Endless Possibilities, Any App, Any Location

More than 50+ sensor types for monitoring any SaaS or Web App from any perspective. 

Read more about our sensors

Extreme Security

Thoughtful security made simple

Baked-In from The Start, Continually Improved

security-cloudFrom the beginning we designed the entire platform to be secure AND easy to set up.

  • All communications are HMAC encoded over SSL
  • All configuration encrypted with site specific public-private key-pairs
  • End-to-end code signing between the sites and CloudReady
  • Private Sites and their sensors are locked to the deployed machine and can’t be altered
  • Read more in the CloudReady Security Overview
Proactive Notifications

Be notified ahead of time

Know Instantly, Even Before the Cloud Does

alarm-alerts-24x7The most important notifications are automatically configured as you deploy.

  • Each sensor and site condition is observed before automatically configuring alarms
  • Get notifications through email, webhooks, websockets, built-in SMS messages and more
  • One-click alarm tuning and threshold adjustment
Quickly Correlate

Once alerted, real-time diagnosis is a click away

It’s Not You — It’s Me

CrowdHeatMapThumbCrowd-sourced network and service provider performance data helps you figure out the source of the problem in real-time. Instantaneous network benchmarks for any service and protocol.

  • With shared Internet and multi-tenant services you can find out if the problem is local to your environment or if other users are experiencing the problem too
  • Reduce the mean-time-to-resolution (MTTR) when a problem occurs
  • Crowd-sourced data eliminates finger pointing
  • Share snapshots, invite other team members to help escalate and diagnose

Read more about Crowd Sourced Monitoring

Integrated Intelligence

Integrated Service Provider Dashboards

See Both Sides. Yep, In Real Time Too

CloudReady Dashboard AlarmsGet a 360° view of your cloud environment with integrated service provider data and dashboards.

  • Integrated Microsoft Office 365 Service Health Dashboard enable you to see their perspective AND yours from the same single pane of glass
  • Free up time by quickly seeing where the problem is, eliminate finger pointing
  • Correlate your network perspective and the solution providers in an instant
Email Is Critical

Monitor & Test Mail Flow

Monitor & Test Email Message Queues

Test email message flow end-to-end. Benchmark your providers and get notified about email outages.

  • Test all of the Exchange protocols
  • See inbound queue times, outbound and transport timings through to your SPAM providers
  • Read more about Exchange Message Queue Monitoring
SSL Is Everywhere

Monitor TLS & SSL Servers

 

Monitor TLS / SSL Servers for Validation, Expiration & Spoofing

TLS/SSL connections are critical to SaaS and Cloud. Network and application administrators need to ensure that TLS connections are successful, end-to-end and be warned of certificate expiration, changes, cipher updates and potential man-in-the-middle attacks.

Read more about our TLS & SSL monitoring

TLS/SSL Handshake Flow
Full Network Visibility

We call it BusOps

Network Intelligence for Everyone

Network teams have their own set of tools but why no love for the application owners? With Exoprise, SaaS owners and architects now have the visibility required to safely adopt the cloud, increase business agility and save time and money.

  • Continuous monitoring of external AND internal cloud and app services
  • Single pane of glass for the new age of cloud services
  • Customizable dashboards for Application Owners, Help Desk, the CIO and more
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Availability Reports

Long term trending and SLA metrics

Long Term Trending and SLA Scorecard Reports

Our solution fundamentally solves three key problems: real-time troubleshooting, diagnostics and long-term trending. Use availability and outage data to see the long term health of different cloud-services with end-to-end coverage from your environment, across your network and to various Single Sign-On (SSO) solutions.

  • Assess incident type, frequency and duration and how it impacts end-user productivity
  • Measure uptime, down time and Mean Time To Resolution (MTTR) across your cloud services
  • Build your own availability dashboards by location, by service, or by application
  • Check Service Level Agreements (SLA) for your cloud services, recover costs when cloud providers violate their uptime guarantees.
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Crowd-sourced Monitoring

Compare your environment to others

Crowd-sourced Benchmarks

Use our Crowd Comparison tools to see how well your organizations services are performing anonymously compared to other customers of Exoprise. Quickly determine if the problems are local, in the ISP or in app provider networks and avoid time wasted in support queues and triage with the wrong vendor.

  • Network benchmarks: compare your metrics to the aggregate crowd
  • Filter by region, by network type and WAN speed
  • Filter by your own sensors
Crowd Data Analytics+
Crowd Data Analytics
Network Visualization

See beyond your network

Network Path Visibility

See current and past traces, hop by hop, for each run of your sensors to the exact data-center location they were connected to. See exactly where a problem exists whether its your network, the ISP’s, the WAN or into the service providers data center.

  • Continuously stores Network Path Performance history
  • Filter by region, by sensor type, network speed and more
  • Filter by your own sensors
  • Leverages both ICMP and TCP/IP for network visibility
Branch Office & Remote Coverage

Easy to install so you can put sensors anywhere

Headquarters, Branch Office, Out On the Road—Get Covered

With CloudReady being so easy to install and having minimal resource requirements you can put sensors anywhere. We have customers that run our sensors from laptops, over wireless LANs, admin workstations in branch offices – you name it. And with our public site capabilities you can get Inside-Out and Outside-In views of all of your applications and dependent services.

Read more about our public and private sites

Sensor Mapview with Crowd Radial Data
Customizable Dashboards

Great defaults, easy to customize

Drag+Drop Interface for Customizable Dashboards

Automatic dashboard configuration but also easy to tweak, share and customize. Re-order widgets, build site-by-site dashboards to focus in on particular problems.

  • Beautiful, simple drag-n-drop interface
  • Initial dashboards are automatically configured and updated as your deployment expands
  • Focus site-by-site, by application or by role and responsibility within your organization
Build Your Own Dashboards
Build Your Own Dashboards
Embeddable

Embed our dashboard in your own consoles

Plays Nicely With Existing Investments

We know that the importance of monitoring and management isn’t new to you and that you have existing infrastructure in place. That’s why Exoprise has made it easy to integrate our products into your existing systems.

  • Configure any of your dashboards to be embeddable within other products
  • Share your dashboards with other teams
  • Publish alarms into existing systems like Splunk, System Center, or Operations Management Suite
Single Sign-On

Complete User Control

Integrates With Any SAML Identity Provider

Secure and painless user management is critical to enterprise SaaS adoption. CloudReady supports multiple SAML configurations per tenant in addition to automated end-user provisioning with Role-Based Access Control (RBAC).

SAML Single Sign-On

SAML Single Sign-On

  • Multiple SAML Configurations per tenant
  • Role-based automated provisioning
  • SAML integrated invitations, only invite who you want to, managed or federated

Read more about SAML Configurations

Integrate

Integrated Provider Status

Integrated Office 365 Service Health

Office 365 Service Health and outage information for your tenant is integrated integrated into CloudReady alongside your custom views. We call it the 360-degree view for Microsoft Office 365. It sets up immediately and is available for any of the users that you share CloudReady with.

  • Integrated Office 365 Service Status & Service Messages
  • Embed Office 365 Service Health widgets in your own dashboards for a 360-degree view
  • Email subscriptions to service health messages and notifications

How to subscribe to Office 365 Service Health Messages

Automate

Extend and Automate with PowerShell

Automate Deployments

CloudReady is easy to automate through PowerShell and other tools. For a permanent deployment, network assessment or Office 365 network load testing scenario, you can spin-up, edit, and tear down installations through simple PowerShell scripts.

  • Retrieve, synchronize and update your sensor setup in the same language you use to configure Office 365 and Windows – PowerShell
  • Rapidly and reliably deploy sets of sensors across your environment for end-to-end network assessment and load-testing
  • Edit and update alarm configuration, DevOps integration and other parameters for all of your monitoring needs

Read more about the PowerShell Management API

Team Capabilities

Model Your Own Organization

Win One for the Team

Role Based Administration and Control (RBAC) is critical to most organizations. That’s why we’ve incorporated flexible team capabilities.

  • Build your teams and invite members of your organization
  • Share sites, sensors, alarms and control their access
  • Invite guests from external organizations on an as-needed basis
  • Find out more in our Knowledge Base
Share CloudReady
Hybrid Integration

Integrate alarms with on-premise systems

Notifications from CloudReady Where You Want Them

helpdesk-cloud-appsCloudReady incorporates real-time distribution of alarms behind the firewall for integration with existing systems management tools such Splunk, Microsoft System Center and more.

  • Site-by-site, alarm-by-alarm CloudReady can publish alarms and contextual data back down into a Private Site for on-premises integration
  • No ports to open, no firewall rules to maintain or change
  • More information is available online at help.exoprise.com
  • Email hooks for integrating with ticket management systems like ServiceNow
  • Webhooks for instant outage and network fault detection
Data Export

Its your data, you can export it

Get Your Big Data

apiCloudReady incorporates flexible data export API capability for use with solutions like Microsoft’s Power BI, Excel or other systems management suites.

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