Make Sure The Network Is Ready for That Call
Unified Communications, Collaboration and VoIP solutions are pervasive and mission-critical to most enterprises today. They also remain difficult and complex to manage, monitor, and ensure acceptable service levels.
The shift to cloud-driven Unified-Communications-as-a-Service (UCaaS) offerings like Microsoft Teams, Slack and Skype for Business makes it even more difficult to diagnose.
Where Existing VoIP and UC Monitoring Solutions Fail
- Traditional tools that rely on Call Data Records are latent, slow, reactive and useless
What good is a CDR from a call last week? You need proactive monitoring solutions
- Network changes demand proper before and after baselining of Quality of Service and end-to-end call quality
Network changes are the bane of IT’s existence, things break when changes are made and you need proactive monitoring and diagnosis tools in place BEFORE the change.
- Traditional tools have no visibility outside the network you own
As the adoption of UCaaS grows, the importance of the Internet and networks beyond your control grows exponentially. You need tools that assist with seeing what is happening behind your firewall as well as outside your LAN/WAN.
- Insight Into Major Cloud Platforms is Required
The use of collaboration platforms like Microsoft Teams, Slack and Skype for Business have exploded and more enterprises are taking advantage of them to replace traditional PSTN and VoIP sub-systems. Troubleshooting platforms like MS Teams end-to-end is a requirement.
Growth of Unified Collaboration Solutions
The explosive growth of Unified Collaborations-as-a-Service (UCaaS) solutions like Microsoft Teams, Skype for Business, Slack and Zoom have shifted UC/VoIP traffic from internal to external. And this puts pressure on different parts of the network than legacy VoIP/PSTN/on-premises solutions like from Cisco and Avaya.
According to a study by Transparency Market Research, the UCaaS market is poised to reach US $79 billion by the end of 2024 and that represents an incredible compound annual growth rate (CAGR) of more than 15%.
This growth in the UCaaS market is attributable to business value of the tools. Most UCaaS platforms incorporate email, voicemail, phone calls, text messaging and external communications, all integrated into a single unified solution. Unified communications are a fantastic accelerator for business and enable faster project completion and joint project management.
Synthetic Transactions for Impossible Client Apps
Exoprise automates the impossible. No other vendor automates the exact clients utilized by end-user for 24/7 proactive monitoring. This is critical for accurate end-user experience monitoring.
Proactively Monitor Microsoft Teams
Synthetic Audio, Video, Messaging Tests for Microsoft Teams
Only Exoprise has the capability to synthetically monitor Microsoft Teams Audio, Video and Messaging performance end-to-end. And only Exoprise can make it easy to deploy in just a few minutes. Don’t believe us? Give it a try.
Captures Real-Time Call Quality Metrics From Teams Infrastructure
Call Quality Metrics for Microsoft Teams
Jitter & Loss
Captures metrics from real conference sessions every 5 minutes to ensure end-to-end Microsoft Teams Health
Executes end-to-end conference sessions every 5 minutes and reports availability
Call Quality Dashboards
Updated in real-time, don’t wait for days to see how Microsoft Teams is running
Proactively Monitor Skype for Business Online and Skype for Business Server
Real-time Call Quality Metrics, End-to-End Visibility
CloudReady Skype sensors automate actual Skype for Business clients to synthetically test end-to-end presence, messaging, audio, and video between peers and to the media and edge servers. Only Exoprise can automate the underlying Skype clients for 24/7 call quality data.
Deploy CloudReady Skype sensors between branch and core locations to simulate and test QoS performance.
Captures QoS, Network Path Performance:
Call Quality Metrics for Skype for Business Online
Skype for Business
Jitter & Loss
Captures metrics from a real conference sessions every 5 minutes to ensure end-to-end conference call health
Skype for Business
Executes a Skype sessions every 5 minutes to measure 24/7 uptime service-level guarantees
Call Quality Data
Captured from real clients, updated in real-time, be notified about any metric deviation
Proactive Monitoring for VoIP, SIP, and RTP Protocols
Exoprise CloudReady for VoIP, Teams, and Skype provides deep insight into how WebRTC, SIP and RTP perform across the network, branch and WAN environments. Network architects, operators and platform owners can proactively model and monitor the LAN, WAN, SD-WAN or legacy MPLS network in real-time. No matter where the users work.