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Waltham, MA – April 8, 2021 – Exoprise, the leading provider of Digital Experience Monitoring (DEM) for Microsoft 365, Salesforce, and SaaS applications, today announced today that it has been recognized by Gartner as a representative vendor for end-user digital experience monitoring for remote work.
In its How to Monitor and Troubleshoot Remote Worker’s Application Performance report of March 24, 2021, Gartner notes that “Network performance monitoring and diagnostics (NPMD) and application performance monitoring (APM) tools have traditionally been two separate toolsets. But IT leaders who need to understand the end-to-end performance experience of home workers should focus on solutions that offer converged synthetic monitoring across these two areas. The key reason is that home workers will predominantly rely on ISPs to connect to cloud services and, in order to obtain sufficient insight into these services, synthetic monitoring across both the network and the application layer is required”.
While most vendors offer either network or application layer monitoring, Exoprise excels as a converged and holistic tool to support end-to-end cloud monitoring requirements for remote employees. The pandemic is forcing IT executives to measure and collect application performance and productivity insights from the end-user perspective. By quickly deploying endpoint agents on end-user devices, the Exoprise solution instantly captures advanced telemetry across the network, application, ISP, devices, etc., and precisely locate bottlenecks to shorten troubleshooting time during remote work.
“We are excited to be part of Gartner’s latest research report. Businesses can rely on Exoprise synthetic and real user monitoring better together solution to meet the growing needs of their remote workforce and gain immediate visibility into Microsoft 365 performance issues,” said Exoprise CEO Jason Lieblich.