Vendors across security sectors are now offering their own digital experience monitoring products, especially when the security products can impact customer networks and performance at various levels. While these monitoring tools can provide valuable information to customers, it raises concerns…
Microsoft introduced new Quality of Service (QoS) monitoring rules for Microsoft Teams and their administrators. These rules empower organizations to be notified of Teams call quality issues when users are experiencing problems during audio, video, or screen sharing. This article…
Digital Experience Monitoring (DEM) has become an area of focus for Secure Access Service Edge (SASE) vendors. As businesses adopt SASE or security-as-a-service technology for compliance and security, they must consider the overall employee digital experience. SASE architectures add network…
Microsoft recently released a Proof of Concept (POC) for a new tool, the Office 365 Network Onboarding tool, that shows you the network latency to the nearest Office 365 service "front door" when you input a location. To quote Microsoft's…
For as long as we've had Skype Audio and Message monitoring sensors, customers have said "Where's the Skype Conferencing Sensor?" or "Where's the video, I want the video!". We understand — customers always want more magic. Even when we looked…