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New features give IT teams a unique, three-dimensional view into the health and performance of their Office 365 deployments


Waltham, MA – June 23, 2015Exoprise, a leading provider of monitoring and management solutions for cloud-based applications and services, announced today the availability of a new set of capabilities that give IT administrators complete insight into their Office 365 services.  The new features integrate service status and incident communications from Microsoft’s new Office 365 Service Communications API with Exoprise’s Crowd Powered™ monitoring solution, CloudReady.

MS QuoteWith these new capabilities, Exoprise provides admins with a single pane of glass showing service health information from three perspectives:  performance measurements from their network, aggregate performance data from other CloudReady users (the “crowd”), and now service health status and incident messages directly from Microsoft.  Using this three-dimensional insight, IT teams can quickly detect, identify, and resolve issues affecting their Office 365 service anywhere they occur.

“Managing service levels for cloud-based services like Office 365 raises new challenges for IT teams, as so much of the delivery infrastructure lies outside their network,” said Patrick Carey, Vice President of Product at Exoprise.  “CloudReady addresses these challenges by giving admins access to real-time availability and performance data ‘crowd-sourced’ from thousands of customer monitoring points around the globe.  With the Office 365 Service Communications API we are able provide our customers with true end-to-end insight that helps them maximize availability and optimize performance for their Office 365 deployment.”

“The Office 365 Service Communications API offers customers and partners the tools to build solutions to gain greater visibility into their Office 365 service health, right within their existing IT management investments,” said Ian Hameroff, Director Product Marketing for Office 365 at Microsoft Corp. “Products that are developed with this API, such as Exoprise’s CloudReady, provide our customers even more transparency and a simplified monitoring experience.”

“We’re very excited about the investment Microsoft is making in operational support capabilities for Office 365, including the Service Communications API, and we’re happy to have been one of the partners participating,“ said Exoprise CEO, Jason Lieblich.  “It helps IT teams and solution providers like Exoprise develop the tools and integrations organizations need to fully realize the benefits of cloud-based apps.”

Exoprise enables enterprises to easily deploy both web and API transaction monitoring for their mission critical apps in the cloud, from their locations as well as Exoprise public locations. This helps IT teams address a variety of application monitoring scenarios: in-network access of public cloud apps, outside access of internally hosted web-apps and services like ADFS, mobile/telecommuting workforces, and hybrid cloud deployments.

These new capabilities complement Exoprise CloudReady for Microsoft Office 365, a full-suite monitoring solution covering Exchange Online, SharePoint Online, and Skype for Business.  CloudReady also provides Crowd Powered™ monitoring solutions for other enterprise SaaS apps, including, Box, Workday and many more.


About Exoprise

Exoprise empowers IT teams with solutions that enable effective adoption and management of mission-critical, cloud based applications and services with its CloudReady application performance monitoring solution.  CloudReady provides real-time service health insight from behind the firewall to the cloud and back. This synthetic monitoring technology also leverages network path diagnostics and crowd sourced data analytics to pinpoint problems to help teams ensure the best possible cloud service performance.  Exoprise helps customers get to the cloud faster and ensure success once they are there. Visit Exoprise at; on Twitter @exoprise; and on LinkedIn.

Team Exoprise represents multiple people in the engineering, sales and marketing department here at Exoprise. It takes a village.

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