With governments and businesses requiring workers to stay and work from home during this unprecedented global pandemic, enterprises are now more dependent than ever before on real time collaboration tools like Microsoft Teams, Zoom, and Cisco WebEx.
IT staff within these organizations are under pressure to provide their Sr. Management a level of assurance that these tools are working well in this scenario. But with workers running devices IT doesn’t own over networks they don’t control means IT needs innovate quickly and find tools that can help them and help them fast.
Zoom / WebEx Trends In the Time of Shelter at Home
It is amazing to see how closely this work from home scenario is being searched and how correlated this is with the spread of the pandemic. Here’s the number of google searches for web meeting technology. You don’t need to zoom in to see that Zoom is the most frequently searched technology for this.
Monitor Zoom A/V Conferencing
Fortunately, Exoprise makes it extremely easy to get insight into the health, availability, and quality of service your users are experiencing from Zoom (and WebEx, and MS Teams and even Skype for Business). With some straightforward planning, you can quickly envision and deploy a distributed network of remote sensors that continuously probe critical aspects of these services.
When you measure the availability, performance, and AV quality from network locations similar to what your end users have, this global sensor network will be able to tell you, in real-time, what the user experience is like. You’ll then have a dashboard that gives you real time insight, helps you spot trends, and you’ll get alerts about trouble spots, so you have a chance to do something about it.
Most of all, you’ll be able to tell your executives you have this under control.
Here’s a link to a solution brief with step by step instructions for getting all of this set up in a snap. You can try it out with our free 15-day trial.
Stay strong and healthy,