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macOS Teams, Zoom monitoring

Monitoring Teams & Zoom on macOS Devices

When it comes to macOS, monitoring the digital experience brings numerous challenges. When considering these challenges in relation to monitoring such business-critical UCaaS applications like Zoom, Teams or Cisco Webex, the challenges multiply — especially if relying solely on built-in…

Analyzing SASE Vendor DEM Solutions

Analyzing SASE DEM Solutions

Vendors across security sectors are now offering their own digital experience monitoring products, especially when the security products can impact customer networks and performance at various levels. While these monitoring tools can provide valuable information to customers, it raises concerns…

Optimizing macOS Digital Experience

Optimizing macOS Digital Experience

Enhancing User Experience with Fine-Tuned Machines In the realm of tech diversity, organizations face the formidable task of delivering flawless digital experiences on many devices and operating systems. The performance and reliability of these disparate systems, and their networks, significantly…

Future of Work 2023 Suvey

Digital Workplace Insight 2023 – Part 2

In the previous installment of our series, we explored the initial findings of our comprehensive survey. Today, we continue our journey, focusing on the readiness of IT teams for remote work challenges and beyond. On a scale of 1-10, how…

Microsoft's New Rules-Based Teams Alerting

Microsoft’s New Teams Rules-Based QoS Alerts

Microsoft introduced new Quality of Service (QoS) monitoring rules for Microsoft Teams and their administrators. These rules empower organizations to be notified of Teams call quality issues when users are experiencing problems during audio, video, or screen sharing. This article…

Best Practices for Microsoft Teams QoS

Best Practices for Implementing Microsoft Teams QoS

Microsoft Teams has emerged as a vital communication and collaboration platform for modern workplaces. As organizations increasingly rely on Teams to conduct meetings, share files, and collaborate on projects, ensuring a seamless user experience becomes paramount. To achieve this, the…

Best Practices for Microsoft Teams QoS

How to Monitor Microsoft Teams Key Metrics

The pandemic has made Unified Communications and Collaboration (UCC) Platforms like Microsoft Teams essential for remote work. As organizations rely on Teams (and similar applications) for meetings, user experience becomes critical. Many DEM solutions promise effective Microsoft Teams monitoring. However,…

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