Exoprise previews new capabilities for CloudReady, its leading Microsoft Office 365 Management Platform including: Service…
Looks to drive higher service levels and enhanced user experience
for users of its popular managed service offering
WALTHAM, MA – November 20, 2013 – Exoprise, a provider of cloud based monitoring and enablement solutions for Software-as-a-Service (SaaS) applications, and Sogeti, one of the world’s leading providers of IT consulting services, today announced a new partnership that will enable higher service levels for users of Microsoft Office 365. Sogeti will include Exoprise’s CloudReady Monitor solution in its popular managed service offering for Microsoft Office 365 ensuring its customers have the best availability, performance, and user experience possible.
“There is tremendous customer benefit when partners such as Sogeti and Exoprise team up to provide value-added solutions and services that complement Microsoft’s offerings and enhance the user experience,” said Rich Figer, Senior Director Partner Sales – US Enterprise and Partner Group (EPG) at Microsoft. “By providing users with the same visibility and control they have with their on-premise deployments, these solutions increase customer confidence and empower them to take full advantage of all the capabilities of Office 365.”
Sogeti is a leading Microsoft alliance partner with a proven track record of helping customers maximize their Microsoft investments by customizing and deploying the solutions to meet their specific business needs. It provides complete Office 365 deployment, migration, and managed services with 24 x 7 coverage and support as part of its Remote Infrastructure Management (RIM) offering.
With the addition of Exoprise’s CloudReady Monitor to the service, Sogeti gains end-to-end visibility into the availability and performance of its customer’s Office 365 applications, including real-time statistics, alerts and trend reports for the entire service delivery chain, from behind the customer firewall to the Microsoft datacenter and back. In addition, Sogeti will leverage Exoprise’s crowd enhanced data analytics which pools real-time data from all users to provide valuable baseline metrics for comparing performance, quickly pinpointing problems and speeding problem resolution.
“Sogeti has completed numerous large enterprise commercial and public sector on-premise Exchange, Lync, and SharePoint upgrades and migrations to Office 365 in addition to providing ongoing managed services for these environments,” said Deb Cox, Microsoft Solutions Practice Manager from Sogeti USA. “Office 365 clearly provides organizations with best-in-class communication and collaboration services. To ensure maximum benefit, organizations need to know that the infrastructure delivering the Office 365 service is healthy from end-to-end, from key locations within their enterprise to the cloud and back. With Exoprise’s unique crowd-powered technology and active point of access synthetic transaction monitoring we have complete visibility across the entire service delivery chain.”
“Sogeti is one of the premier systems integrators in the Microsoft partner ecosystem and they want their remote infrastructure management customers to be able to take full advantage of all the benefits of the cloud,” said Warren Mead, vice president of sales and business development at Exoprise. “By providing customers with the same visibility and control they are accustomed to with their traditional on-premise applications, Sogeti can deliver on that promise and help bring more customers to the cloud faster.”
Sogeti is a leading provider of technology and software testing, specializing in Application, Infrastructure and Engineering Services. Sogeti offers cutting-edge solutions around Testing, Business Intelligence & Analytics, Mobile, Cloud and Cyber Security, combining world class methodologies and its global delivery model, Rightshore®. Sogeti brings together more than 20,000 professionals in 15 countries and has a strong local presence in over 100 locations in Europe, USA and India. Sogeti is a wholly-owned subsidiary of Cap Gemini S.A., listed on the Paris Stock Exchange. For more information please visit www.sogeti.com.