Software as a Service (SaaS) is a mainstream way of bringing enterprise applications to hundreds of thousands of application users at a stable cost. Rather than loading client software on a desktop PC, we lease software from the cloud, and…
Salesforce.com is an essential mission-critical application for many enterprises. Because it is only delivered through the cloud, its performance is highly dependent upon where it is being served from, accessed from, end-to-end network characteristics, and type of usage within an…
DNS, the Domain Name Service, is the Internet service that translates IP addresses into hostnames, and visa versa. It enables you to type www.exoprise.com in a browser, or send an email to someone at that domain, and have your request…
Distributed denial of service (DDoS) is one of the most insidious types of digital attacks that can cause cloud outages. It is typically directed at a specific target, and if done competently, can bring an application or even all network…
Microsoft is making it both convenient and cost-effective to use the SaaS cloud-based Office 365 and Azure cloud services rather than a locally hosted Office, SharePoint and their respective on-premises services. However, there can be outages due to a variety…
SaaS DevOps Needs to Include Post Deployment Monitoring To many IT software teams, the mantra currently fashionable for team practice is “shift-left.” That refers to moving certain activities, such as code integration, build, and testing, earlier in the software development…