You get what you pay for is a common axiom, one that even applies to infrastructure management solutions. Cloud vendors bundle Digital Experience Management (DEM) solutions with their services, seemingly at no extra charge. But such products lack the capabilities…
Companies’ reliance on technology grows daily. However, with Information Technology (IT), infrastructure complexities on the rise, overall system performance fluctuates. Any network, app, or service delay hinders individual and corporate performance. Identifying the source of these digital pain points resembles…
Budgeting for user experience management solutions has been dynamic recently. When the pandemic hit, corporations freely opened the purse strings to ensure that employees had the tools to work outside the traditional office. The Return on Investment (ROI) for improving…
An employee calls complaining about slow response time. Another one has similar trouble. No red lights are flashing on the Network Operations console, so the network is up and running. What is happening? Frankly, it could be just about anything:…
Hackers busily work night and day to find the tiniest hole in your security perimeter, so they can compromise your systems. Browsers are the most commonly used application on your enterprise network – and one becoming increasingly difficult to secure.…
Before the pandemic, capturing your users’ experience was simple because just about everyone was in the office, and you had traditional on-premises systems in place. Nowadays, remote work and hybrid access and usage patterns are much more varied. Work hours,…
The Slippery Road Ahead of Us Here we go again. If 2022 wasn’t enough, there are new challenges in 2023 staring right at information technology leaders. As interest rates rise and consumer demand slows, companies plan to cut costs and do…
Here's a scenario. All your enterprise apps are running fine, as you expected. Maybe your team wasn't impacted by the Microsoft 365 outage a couple of weeks ago. Good for you! But don't let past application performance predict current performance.…
Unable to send, receive, or search email through Exchange Online? Microsoft Outlook suffered an outage for several hours last night, disrupting North America and worldwide email services. Proactive and Early Outage Detection Exoprise sensors first detected and confirmed the…
Moving Operations From On-Prem to the Cloud Traditionally, we consider IT to be managing and monitoring on-premises network infrastructure, including hardware and software. However, the reality is that most enterprises have accepted and migrated much of their infrastructure to the…