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Microsoft Teams Outage Detection - Know Before Microsoft Does

Microsoft Teams Down, July 20th, 2022

Microsoft's unified communication and collaboration tool Teams suffered an hours-long outage on July 20, 2022 -- affecting thousands of users globally. Exoprise sensors successfully detected Teams outage at least 2 hours before Microsoft diagnosed the root cause and officially confirmed…

What is Remote Work?

Introduction Remote work has seen a resurgence due to the pandemic, and hybrid work is here to stay. It's excellent news for knowledge workers, but what does it mean for support teams? Employees working from their home, vacation property, or…

What is a Digital Workplace?

What is a Digital Workplace?

Introduction The digital workplace is a phenomenon that has grown in leaps and bounds in the wake of the COVID-19 pandemic. The adoption of technologies has increased and changed all aspects of our lives today, including how we work. However,…

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