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Analyzing SASE Vendor DEM Solutions

Analyzing SASE DEM Solutions

Vendors across security sectors are now offering their own digital experience monitoring products, especially when the security products can impact customer networks and performance at various levels. While these monitoring tools can provide valuable information to customers, it raises concerns…

Optimizing macOS Digital Experience

Optimizing macOS Digital Experience

Enhancing User Experience with Fine-Tuned Machines In the realm of tech diversity, organizations face the formidable task of delivering flawless digital experiences on many devices and operating systems. The performance and reliability of these disparate systems, and their networks, significantly…

Improving Azure Traceroute

Improving Trace Data For Azure Virtual Desktop

The Microsoft infrastructure makes collecting network traces more complicated. Network traces (tracert) inside and out of the Azure Virtual Desktop virtual machine are valuable when diagnosing support issues or when an end-user calls up complaining of poor Azure Virtual Desktop…

How To Solve Difficult Remote Work Problems

Before the pandemic, capturing your users’ experience was simple because just about everyone was in the office, and you had traditional on-premises systems in place. Nowadays, remote work and hybrid access and usage patterns are much more varied. Work hours,…

Employee Frustrrations Remote Meetings

What is the True Cost of Low Employee Engagement?

Employee engagement is the key to boosting IT workplace productivity in an organization. But bad digital employee experience (DEX) can result in disengagement, hurting your company's net income and increasing employee turnover. According to Gallup's 2022 Workplace report, disengaged employees…

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