Microsoft introduced new Quality of Service (QoS) monitoring rules for Microsoft Teams and their administrators. These rules empower organizations to be notified of Teams call quality issues when users are experiencing problems during audio, video, or screen sharing. This article…
Maintaining call quality with Microsoft Teams is a process, not a one time event. Network engineers and Microsoft Teams application owners need to be vigilant in preserving optimal call quality to ensure audio, video, and screen-sharing always remain satisfactory for…
For as long as we've had Skype Audio and Message monitoring sensors, customers have said "Where's the Skype Conferencing Sensor?" or "Where's the video, I want the video!". We understand — customers always want more magic. Even when we looked…
The Skype for Business Call Quality Dashboard (CQD) is a new addition to Skype for Business Server and, more importantly, Skype for Business Online. The dashboard provides insight into historical call quality for your Skype clients. Some pieces are still within…
New Support for Monitoring Skype for Business Version 16 This past week we launched experimental support for monitoring Skype for Business 16 with our CloudReady Sensors. We had a number of customers come to us wanting to test the differences…
What is Skype for Business? Skype for Business and Skype for Business Online is the re-branded (and newly skinned) Lync client and infrastructure by Microsoft. Skype for Business offers IM, presence, voice and video calls and meetings, just like Lync…
How jitter, latency, and packet loss impact your success with unified communications Whether you are a small business or large corporation, chances are you either have already or are contemplating replacing your old POTS/PBX telephone system with some flavor of…
Crowd Powered performance monitoring will help you keep your real time communications flowing smoothly Today we’re excited to announce the availability of our new solution for monitoring Lync Online and Lync 2013 (soon to be Skype for Business) as well…
