Digital Experience Monitoring (DEM) is a growing practice within IT organizations that provides insight into the factors that make up the overall application User Experience (UX). As systems become more complex and IT loses direct control of infrastructure (hello Cloud),…
Software as a Service (SaaS) is a mainstream way of bringing enterprise applications to hundreds of thousands of application users at a stable cost. Rather than loading client software on a desktop PC, we lease software from the cloud, and…
Salesforce.com is an essential mission-critical application for many enterprises. Because it is only delivered through the cloud, its performance is highly dependent upon where it is being served from, accessed from, end-to-end network characteristics, and type of usage within an…
Microsoft Dynamics and Dynamics 365 are product lines encompassing enterprise resource planning (ERP) and customer relationship management (CRM) software applications. If you've made the shift to Dynamics 365 for its powerful combination with Office 365, then you need to monitor Microsoft Dynamics to ensure its uptime…