Software as a Service (SaaS) is a mainstream way of bringing enterprise applications to hundreds of thousands of application users at a stable cost. Rather than loading client software on a desktop PC, we lease software from the cloud, and…
Salesforce.com is an essential mission-critical application for many enterprises. Because it is only delivered through the cloud, its performance is highly dependent upon where it is being served from, accessed from, end-to-end network characteristics, and type of usage within an…
Microsoft recently released a Proof of Concept (POC) for a new tool, the Office 365 Network Onboarding tool, that shows you the network latency to the nearest Office 365 service "front door" when you input a location. To quote Microsoft's…
This is the fourth and final article of a series on the CloudReady dashboards and visualizations. With a better understanding of the various widgets available, you can build custom dashboards that cover the end user experience for any application delivered…
Unfortunately, Microsoft and Office 365 suffered their second major outage of the year and this one was even bigger than the first. We say "unfortunately" because even though our business is to help monitor cloud and SaaS services and our…
DNS, the Domain Name Service, is the Internet service that translates IP addresses into hostnames, and visa versa. It enables you to type www.exoprise.com in a browser, or send an email to someone at that domain, and have your request…
Distributed denial of service (DDoS) is one of the most insidious types of digital attacks that can cause cloud outages. It is typically directed at a specific target, and if done competently, can bring an application or even all network…
Microsoft is making it both convenient and cost-effective to use the SaaS cloud-based Office 365 and Azure cloud services rather than a locally hosted Office, SharePoint and their respective on-premises services. However, there can be outages due to a variety…
SaaS DevOps Needs to Include Post Deployment Monitoring To many IT software teams, the mantra currently fashionable for team practice is “shift-left.” That refers to moving certain activities, such as code integration, build, and testing, earlier in the software development…
This is the third part in a four part series on the CloudReady dashboards and visualizations. The first part covered basics like Overviews, Refresh, and Layout settings. The second part covered more advanced dashboard usage like layout pinning, capture and…