Employee engagement is the key to boosting IT workplace productivity in an organization. But bad digital employee experience (DEX) can result in disengagement, hurting your company's net income and increasing employee turnover. According to Gallup's 2022 Workplace report, disengaged employees…
As businesses pivot towards multiple UCaaS platforms, the latest Exoprise monitoring solution offers deep application and network intelligence to support a modern workforce with a great digital experience. Waltham, MA – October 12, 2022 – Exoprise, a leader in Digital Experience Monitoring…
Can You Feel It? It’s Here. According to a new study, the hybrid work model reduces attrition by a third. As the pandemic shifted work to remote, with some companies going fully remote work for over two years, many organizations…
Introduction Remote work has seen a resurgence due to the pandemic, and hybrid work is here to stay. It's excellent news for knowledge workers, but what does it mean for support teams? Employees working from their home, vacation property, or…
Introduction Microsoft had a stellar quarter in Q3 of this year (2020) beating expectations in all its three core segments. And the demand for its Azure cloud services continues to grow. The other heavy tech giants such as Google and…