Teams Monitoring, Your Way! Microsoft Teams is a cloud-based software within the Microsoft 365 application suite. The tool creates a highly collaborative and engaging environment with multiple organizational business units. As a modern unified collaboration (UC) platform, Microsoft Teams uses…
Is your Organization Optimized for Microsoft 365? Enterprises moving to Office 365 cloud-based applications require a new approach to ensuring deployment success. Of course, your end-users should receive a fantastic application experience, whether with Teams, SharePoint, OneDrive, etc. But…
A Prerequisite for Digital Transformation The leap to remote work happened nearly overnight with the pandemic, and it's clear that hybrid work and digital dexterity is the way of the future. As a result of this shift in the way…
Can You Feel It? It’s Here. According to a new study, the hybrid work model reduces attrition by a third. As the pandemic shifted work to remote, with some companies going fully remote work for over two years, many organizations…
Work Happens on Microsoft Teams A recent Exoprise customer survey found that 60-70% of application problems occur within the enterprise environment or home network/ISP. So, if you need to resolve Teams call quality problems, it's best to investigate your network…
The Exoprise marketing team sat down with their CEO, Jason Lieblich, to discuss predictive analytics, market trends, and the technology's usage in troubleshooting network issues. Q. How would you define predictive network technology? A. At Exoprise, we define ‘predictive network…
Microsoft's unified communication and collaboration tool Teams suffered an hours-long outage on July 20, 2022 -- affecting thousands of users globally. Exoprise sensors successfully detected Teams outage at least 2 hours before Microsoft diagnosed the root cause and officially confirmed…
When end-users constantly complain about bad network quality or poor audio video conference experience, you know it's time to shop for a Team's monitoring tool. And your Teams monitoring solution needs to be proactive, provide insight into hybrid work environments,…
IT Monitoring Strategy Needs to Include Application Performance Data With Real-User Behavior Insights Virtual collaboration is the new name of the business game in 2022, with at least 25% of employees in the US predicted to be working remotely by…
Introduction Remote work has seen a resurgence due to the pandemic, and hybrid work is here to stay. It's excellent news for knowledge workers, but what does it mean for support teams? Employees working from their home, vacation property, or…