5 Use Cases for SaaS Digital Experience Monitoring (DEM)
Digital Experience Monitoring (DEM) is a growing practice within IT organizations that provides insight into the factors that make up the overall application User Experience (UX). As systems become more…
Microsoft Teams Outage Due To Expired Certificate
Microsoft Teams had an outage yesterday, on February 3rd 2020 for a few hours, and apparently it was due to an expired TLS / SSL certificate. The Internet erupted in…
Exoprise 2019 Year In Review
Another one in the books, 2019 is past and it went by fast. In this post, we'll summarize events and accomplishments for the year and give a peek as to…
Repeated Office 365 Outages, November 2019
It looks like the SharePoint and OneDrive outages have continued into this month with outages on December 2nd. Please do sign up for a free trial of our service to…
OneDrive and SharePoint Monitoring: No Credentials Required
Exoprise recently added support for monitoring OneDrive and SharePoint using OAuth credentials in addition to full experience monitoring via headless browsers. Now, with full support for OAuth and the Microsoft…
Exoprise Recap of Microsoft Ignite 2019
Team Exoprise had another fantastic show in Orlando last week at Microsoft Ignite 2019. We showed off our latest Teams Audio/Video Conferencing Sensor and a significant upgrade to Exoprise Service…
Real-User Monitoring for a Single Page App
Exoprise Service Watch, our real-user monitoring (RUM) product, recently improved support for monitoring a Single-Page App (SPA) which have become the foundation for many Software-as-a-Service applications like GSuite, Salesforce Lightning,…
Real User Monitoring vs Synthetic Monitoring: Why You Need Both
When it comes to Application Performance Management (APM), there are two main technologies used to measure end-user perspective performance: synthetic monitoring (STM) and real user monitoring (RUM). We'll discuss the…
How To Test & Monitor Azure AD Uptime & Performance
Microsoft Windows Azure Active Directory (Azure AD or AAD) is a cloud service that provides administrators with the ability to manage end-user identities and access privileges. When you use Office…
Monitor TLS/SSL: Certificates, Ciphers, Expiration and Spoofing
Exoprise recently released two new CloudReady sensors for monitoring Transport Layer Security (TLS), aka Secure Sockets Layer (SSL), connections end-to-end. TLS/SSL is the foundation for just about every web request…
How to Test and Monitor Azure Blob or Amazon S3 Performance
Exoprise recently released new storage sensors for end-to-end monitoring and testing of Azure Blob or Amazon S3. These sensors, once deployed against a container, enable continuous monitoring of access performance,…
Monitoring SaaS Applications for Network Administrators
Software as a Service (SaaS) is a mainstream way of bringing enterprise applications to hundreds of thousands of application users at a stable cost. Rather than loading client software on…
Best Practices for Monitoring Salesforce
Salesforce.com is an essential mission-critical application for many enterprises. Because it is only delivered through the cloud, its performance is highly dependent upon where it is being served from, accessed…
Office 365 Network Onboarding Tool From Microsoft
Microsoft recently released a Proof of Concept (POC) for a new tool, the Office 365 Network Onboarding tool, that shows you the network latency to the nearest Office 365 service…
CloudReady Dashboards Tips & Tricks Part #4
This is the fourth and final article of a series on the CloudReady dashboards and visualizations. With a better understanding of the various widgets available, you can build custom dashboards…
Office 365 Suffers Multiple Outages for Start of 2019
Unfortunately, Microsoft and Office 365 suffered their second major outage of the year and this one was even bigger than the first. We say "unfortunately" because even though our business…
Types of DNS Attacks and How Application Monitoring Can Help
DNS, the Domain Name Service, is the Internet service that translates IP addresses into hostnames, and visa versa. It enables you to type www.exoprise.com in a browser, or send an…
Types of DDoS Attacks and How They Slow Your SaaS Services
Distributed denial of service (DDoS) is one of the most insidious types of digital attacks that can cause cloud outages. It is typically directed at a specific target, and if…
Top Microsoft Office 365 Outages of 2018
Microsoft is making it both convenient and cost-effective to use the SaaS cloud-based Office 365 and Azure cloud services rather than a locally hosted Office, SharePoint and their respective on-premises…
Why Shift-Right is Essential for SaaS Applications
SaaS DevOps Needs to Include Post Deployment Monitoring To many IT software teams, the mantra currently fashionable for team practice is “shift-left.” That refers to moving certain activities, such as…
CloudReady Dashboards Tips & Tricks Part #3
This is the third part in a four part series on the CloudReady dashboards and visualizations. The first part covered basics like Overviews, Refresh, and Layout settings. The second part…
Testing Exchange OAuth Access and Azure AD
Exoprise recently added support for OAuth (OAuth 2.0 to be exact) credentials to the core Exchange Online testing sensor. This capability has been requested in the past and with this…
CloudReady Dashboards Tips & Tricks Part #2
This is the second part of a series on the CloudReady dashboards and visualizations. The first part covered basics like Overviews, Refresh, and Layout settings. In this second part, we'll…
Microsoft Ignite Announcements Recap
The Exoprise team is having a great show at Microsoft Ignite in Orlando. We've launched a new product and a number of new features that we're demonstrating, catching up with…
Skype Monitoring: Conferences, Video – We Heard You Loud & Clear!
For as long as we've had Skype Audio and Message monitoring sensors, customers have said "Where's the Skype Conferencing Sensor?" or "Where's the video, I want the video!". We understand…