Microsoft Teams Down, July 20th, 2022
Microsoft's unified communication and collaboration tool Teams suffered an hours-long outage on July 20, 2022 -- affecting thousands of users globally. Exoprise sensors successfully detected Teams outage at least 2…
How to Choose a Microsoft Teams Monitoring Solution
When end-users constantly complain about bad network quality or poor audio video conference experience, you know it's time to shop for a Team's monitoring tool. And your Teams monitoring solution…
Application Performance Monitoring Needs a Makeover With Digital Experience Monitoring
IT Monitoring Strategy Needs to Include Application Performance Data With Real-User Behavior Insights Virtual collaboration is the new name of the business game in 2022, with at least 25% of…
What is Remote Work?
Introduction Remote work has seen a resurgence due to the pandemic, and hybrid work is here to stay. It's excellent news for knowledge workers, but what does it mean for…
Windows 11 Upgrade? Try Digital Experience Monitoring
It feels like yesterday but believe it or not; it’s been over six months since Windows 11 was officially launched in the market. To be precise, the operating system came…
The Proactive IT Manager for Digital Experience Monitoring
As remote working culture becomes more prevalent, technology is now at the core of many business operations, and digital experience monitoring (DEM) has never been more important. In today's business,…
Exoprise Featured in Latest Forrester Now Tech: End-User Experience Management Report
Waltham, MA – May 25, 2022 – Exoprise, a leading Digital Experience Monitoring (DEM) solutions provider, announced that the company has been featured as a monitoring vendor in The Forrester Now Tech:…
Exoprise Launches Industry’s First ‘Network Digital Experience Monitoring Solution’ to Predict Slow Response Time with Collaboration & VoIP Apps
Waltham, MA – May 18, 2022 – Exoprise, a leading provider of Digital Experience Monitoring (DEM) solutions, today announced the latest release of its Service Watch Desktop platform that enables IT teams…
3 Reasons You Need a Digital Experience Monitoring Solution
Exoprise customers are already enjoying the full benefits of 24*7 active monitoring for their enterprise applications. Don't believe us? Take a look at one of our case studies. While synthetic…
The Great Resignation – What’s at Stake for IT?
Introduction Roughly 47.4 million people quit their jobs and left the workforce last year in search of better ones, leading to what we now call the Great Resignation. Then, as…
WiFi Observability to Boost Employee Digital Experience
WiFi Problems Persist Today We are all moving towards a digital workplace - or a hybrid work scenario. Currently, 1 in 4 Americans are working from home. By 2025,…
What is a Digital Workplace?
Introduction The digital workplace is a phenomenon that has grown in leaps and bounds in the wake of the COVID-19 pandemic. The adoption of technologies has increased and changed all…
Returning to the Office? Learn Best Practices to Support ITOps
Say Hello to the Office Again Whether you accept it or not, the return to the office is happening. Companies like Microsoft, Google, Apple, Goldman Sachs, and Citigroup have asked…
Optimize Device Refresh with Digital Experience Monitoring
Device Refresh Becomes a Necessity Last year, during our Work Anywhere webinar, Forrester analyst Andrew Hewitt said that 51% of the technology teams focused on providing the right technology to…
How to Test Salesforce Multi-Factor Authentication
Salesforce Multi-factor Authentication (MFA) requirement went into effect on February 1, 2022. Read the full announcement here. If you haven’t planned MFA testing for Salesforce, now would be the time…
Detect and Fix Slow Proxies For SaaS and Cloud
Crowdsourcing is becoming an essential part of many enterprises, from big companies to startups. This is because it is an incredible way of creating an ecosystem to facilitate different processes…
How to Test Multi-Factor Authentication for Microsoft Teams
Our last blog introduced Multi-Factor Authentication (MFA) for synthetics and discussed how MFA works. Most of our customers use Microsoft Teams as their Go-To messaging and collaboration application. So in…
Introducing Multi-Factor Authentication for Synthetics
Multi-Factor Authentication (MFA) provides an enhanced security mechanism for your entire organization by requiring multiple methods of authentication credentials. Using traditionally managed passwords for accessing your apps, services, and networks…
Best Practices for IT to Support Hybrid Work in 2022
I hate to say this, but #Omicron is at the doorstep. According to the CDC website, there have been over 60M cases in the US so far. As a result,…
Top Dashboards For Remote Digital Employee Experience Monitoring
Your business is already operating in a hybrid model, isn't it? Perhaps, you are deciding to become an entirely remote workforce. Whatever be the case, IT must support employees working…
Exoprise 2021 Year in Review
Happy New Year 2022! In 2021, Exoprise’s critical focus was on improving its product for monitoring digital experiences and mobilizing internal teams to improve customer adoption and SaaS/network experiences everywhere.…
Global Azure AD Outage Affecting Microsoft 365 Services December 15
What Happened to Our Services? Microsoft has had its own share of outages recently and during the evening of December 15th Azure AD was the cloud culprit. As a result,…
Digital Experience Monitoring FAQs
The Exoprise Marketing team sat down with Exoprise CEO Jason Lieblich and Forrester Senior Analyst Andrew Hewitt, to understand the scope of end-user experience management (EUEM) and Service Watch Real…
What is Digital Experience Monitoring (DEM)?
What is Digital Experience Monitoring? Application Performance Monitoring (APM) measures how a SaaS or Web application performs on the backend (for Devops). End-User Experience Management (EUEM) focuses on user behavior…
Exoprise Announces Consecutive Quarters of Accelerating Double-Digit Growth
Waltham, MA – November 16, 2021 – Exoprise, a leading provider of Digital Experience Monitoring (DEM) solutions for Microsoft 365 and Enterprise SaaS applications, today announced that its latest Service Watch solution,…